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Digital Foundations (IT & Ops Basics)
Digital Productivity & Workplace Tools
Strategic & Leadership in Transformation
IT Operations & Governance

CompTIA A+
If you are ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA A+ course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems. This course also provides the background knowledge and skills you will require to be a successful A+ technician.
By ITEL Learning Systems (S) Pte Ltd
By ITEL Learning Systems (S) Pte Ltd

Empowering the Workforce for the AI-Powered Era
Prepare employees and managers to thrive in the evolving digital workplace by understanding the roles of cybersecurity, data literacy, and AI fluency. This course enables participants to use technology securely and effectively to augment their productivity and relevance in the future of work.
By Wissen International Pte Ltd
By Wissen International Pte Ltd

ITIL® Foundation Certificate in Service Management (SF)
ITIL® is the leading IT Service Management (ITSM) framework in the world. This course provides learners with an understanding of the ITIL® 4 Service Management framework and how it has evolved to incorporate modern technologies and ways of working. The content serves as a reference guide for practitioners in their work, further studies, and professional development. It also helps learners prepare for the ITIL® 4 Foundation Exam.
By ITEL Learning Systems (S) Pte Ltd
By ITEL Learning Systems (S) Pte Ltd
Digital Transformation
Digital Foundations (IT & Ops Basics)

ChatGPT for Business Professional
Leverage the power of Artificial Intelligence for your business with the Certified ChatGPT Business Professional Course. This comprehensive, hands-on program is specifically created to equip you with the knowledge and skills needed to use ChatGPT effectively, transforming the way you work.
In today’s digital world, ChatGPT for business is essential. This course empowers you to leverage ChatGPT for streamlined operations, enhanced productivity, and innovation. You’ll gain practical skills to integrate ChatGPT into daily workflows, from automating tasks to generating high-impact content. Apply ChatGPT in your business processes for growth and success.
By ITEL Learning Systems (S) Pte Ltd
In today’s digital world, ChatGPT for business is essential. This course empowers you to leverage ChatGPT for streamlined operations, enhanced productivity, and innovation. You’ll gain practical skills to integrate ChatGPT into daily workflows, from automating tasks to generating high-impact content. Apply ChatGPT in your business processes for growth and success.
By ITEL Learning Systems (S) Pte Ltd

Excel 2019: Level 1
This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd
By ITEL Learning Systems (S) Pte Ltd

Excel 2019: Level 2
This course builds upon the foundational knowledge presented in the Microsoft Office Excel 2019-Level 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding or organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level manipulation.
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd

Excel 2019: Level 3
This course builds upon the foundational knowledge presented in the Microsoft Office Excel 2019-Level 1 & 2 courses to help you get the most of your Excel experience. The ability to collaborate with colleagues, automate complex or repetitive tasks, and use conditional logic to construct and apply elaborate formulas and functions will put the full power of Excel right at your fingertips. The more you learn about how to get Excel to do the hard work for you, the more you’ll be able to focus on getting the answers you need from the vast amounts of data your organization generates.
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd

MD-102 Microsoft 365 Endpoint Administrator
In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.
By ITEL Learning Systems (S) Pte Ltd
By ITEL Learning Systems (S) Pte Ltd

MS 4018 Draft, analyze, and present with Microsoft 365 Copilot
This course directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Copilot Chat and discusses the difference between work and web grounded data.
By ITEL Learning Systems (S) Pte Ltd
By ITEL Learning Systems (S) Pte Ltd

MS-4004 Empower your workforce with Microsoft 365 Copilot Use Cases
This one-day course is divided into two parts: Getting Started with Microsoft 365 Copilot and Empower Your Workforce with Microsoft 365 Copilot Use Cases. The first part introduces Copilot, showing how to integrate it within Microsoft 365 apps, optimize usage, create effective prompts, and expand its capabilities.
The second part includes hands-on exercises across seven use cases: Executives, Sales, Marketing, Finance, IT, HR, and Operations. It focuses on applying Copilot in apps like Word, PowerPoint, and Outlook to complete common business tasks.
By ITEL Learning Systems (S) Pte Ltd
The second part includes hands-on exercises across seven use cases: Executives, Sales, Marketing, Finance, IT, HR, and Operations. It focuses on applying Copilot in apps like Word, PowerPoint, and Outlook to complete common business tasks.
By ITEL Learning Systems (S) Pte Ltd

Office 365 for End Users
This 1-day course is designed for information workers who are using and will use Office 365. This course will provide participants with the knowledge and skills to efficiently use Office 365 on a day-to-day basis. The course is designed with real world scenarios in mind. Participants will learn how to use Outlook Online, Skype for Business, OneDrive for Business, SharePoint Online, and OneNote. At the end of this course, participants will be able to effectively navigate Office 365 and make use of all of the features of
Office 365.
By ITEL Learning Systems (S) Pte Ltd
Office 365.
By ITEL Learning Systems (S) Pte Ltd

Outlook 2019: Level 1
In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.
This course covers MOS Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 Certification.
By ITEL Learning Systems (S) Pte Ltd
This course covers MOS Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 Certification.
By ITEL Learning Systems (S) Pte Ltd

Outlook 2019: Level 2
In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you’ll work with a wide range of
features and options and, in doing so, understand why Outlook is a leading personal management system. This course covers MOS Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 Certification.
By ITEL Learning Systems (S) Pte Ltd
features and options and, in doing so, understand why Outlook is a leading personal management system. This course covers MOS Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 Certification.
By ITEL Learning Systems (S) Pte Ltd

PowerPoint 2019: Level 1
By learning how to use the vast array of features and functionality contained within PowerPoint 2019, you will gain the ability to organize your content, enhance it with high impact visuals, and deliver it with a punch. In this course, you will use PowerPoint 2019 to begin creating engaging, dynamic multimedia presentations.
This course covers MOS Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300
By ITEL Learning Systems (S) Pte Ltd
This course covers MOS Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300
By ITEL Learning Systems (S) Pte Ltd

PowerPoint 2019: Level 2
Meetings, instruction, training, pitches; theses are all a part of our daily lives.
We are often called upon to deliver presentations with little notice, at multiple venues, and varying requirements. And, some of these presentations include sensitive information that needs to be guarded.
Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it and you need to make it interesting, informative, and memorable.
So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But Microsoft® Office PowerPoint ® 2019 provides you with variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don’t consume all of your available time.
This course covers MOS Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300
This course covers MOS Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300
By ITEL Learning Systems (S) Pte Ltd
We are often called upon to deliver presentations with little notice, at multiple venues, and varying requirements. And, some of these presentations include sensitive information that needs to be guarded.
Given all the variables, it may seem an overwhelming task to deliver your content, on time, to all audiences, and to only those who need to see it and you need to make it interesting, informative, and memorable.
So, how do you do it? Without the help of a robust set of tools, it would be nearly impossible. But Microsoft® Office PowerPoint ® 2019 provides you with variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don’t consume all of your available time.
This course covers MOS Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300
This course covers MOS Program exam objectives to help you prepare for the PowerPoint Associate (Office 365 and Office 2019): Exam MO-300
By ITEL Learning Systems (S) Pte Ltd

Word 2019: Level 1
This course is designed to help you move smoothly through the task of creating professional looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you’ll learn how to use Word 2019 to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.
This course covers MOS Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2019): Exam MO-100 and Word Expert (Office 365 and Office 2019): Exam MO-101 certifications.
By ITEL Learning Systems (S) Pte Ltd
This course covers MOS Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2019): Exam MO-100 and Word Expert (Office 365 and Office 2019): Exam MO-101 certifications.
By ITEL Learning Systems (S) Pte Ltd

Word 2019: Level 2
In this course, you will work with features such as formats, styles and templates to
create professional documents with a consistent look and feel. You will add visual interest to your documents by using the tables and charts features. Quick Parts and templates provide efficiency and consistency when adding content, and long complex documents can be simplified and managed in Master Documents. Finally, you will use the mail merge feature to automate sending individual letters to customers.
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd
create professional documents with a consistent look and feel. You will add visual interest to your documents by using the tables and charts features. Quick Parts and templates provide efficiency and consistency when adding content, and long complex documents can be simplified and managed in Master Documents. Finally, you will use the mail merge feature to automate sending individual letters to customers.
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd

Word 2019: Level 3
This course enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features and tools to automate document production.
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
By ITEL Learning Systems (S) Pte Ltd
Digital Transformation
Digital Productivity & Workplace Tools

Basic Accounting
Master core accounting principles, standards, bookkeeping, journals, financial statements, and cash flow analysis through hands‑on exercises and case studies.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Conflict Management and Negotiation Skills
Learn to manage conflict and negotiate effectively in any setting.
By Artan Consulting Pte. Ltd., Singapore
By Artan Consulting Pte. Ltd., Singapore

Creating Win-Win Relationships with Internal and External Customers
Equip participants with mindset, CQ, P.L.E.A.S.E. model, and listening/questioning skills to deliver consistently positive, customer-centric service.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Developing Frontline Leaders
Empower frontline leaders to communicate clearly, solve problems, motivate teams, manage performance, build resilience, and foster collaborative, adaptive, credible leadership.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Effective Presentation and Public Speaking
Enhance presentation and public speaking skills for professional impact.
By Artan Consulting Pte. Ltd., Singapore
By Artan Consulting Pte. Ltd., Singapore

Effective Presentation Skills
Build confident, audience‑focused speakers through voice mechanics, body language, credibility, impromptu skills, storytelling, visual aids, and practice.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Effective Secretarial Skills
Cultivate professionalism: enhance interpersonal relations, time management, record security, public interaction, and business correspondence through practical exercises and real-case role‑plays.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Empowering the Workforce for the AI-Powered Era
Prepare employees and managers to thrive in the evolving digital workplace by understanding the roles of cybersecurity, data literacy, and AI fluency. This course enables participants to use technology securely and effectively to augment their productivity and relevance in the future of work.
By Wissen International Pte Ltd
By Wissen International Pte Ltd

Handling Difficult Customers and Complaints
Equip participants to navigate service encounters, decode customer behaviors, defuse anger, handle complaints using CLASS ACT, and practice through role-plays.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Out-of-the-Box Thinking and Problem Solving with PRISM ©
Equip participants with creative mindsets and P.R.I.S.M. skills—assumption-busting, problem framing, ideation, solution selection, and innovation implementation through fun, applied activities.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Project Management Masterclass
Build competent project managers through mastering lifecycle: initiation, planning, execution, monitoring, control, and closure with SMART, risk, quality, cost, and stakeholder management.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Social Media Marketing and Engagement
Develop strategies to boost social media presence and engagement.
By Artan Consulting Pte. Ltd., Singapore
By Artan Consulting Pte. Ltd., Singapore

The Art of Influencing and Persuasion
Equip participants with ethical persuasion skills: audience analysis, strategic messaging, storytelling, psychology, credibility, and role-play practice for real-world influence.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Train the Trainer
Develop trainers’ expertise: plan, engage adult learners, manage delivery, utilize AV tools, handle participants, evaluate, and refine teaching through practice.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)

Using Emotional Intelligence to Manage Oneself and Others at the Workplace
Develop self-awareness, emotion management, empathy, and relationship-building skills through practical EQ training, enhancing leadership, resilience, conflict resolution, and workplace performance.
By Management Development and Consultancy (MDC)
By Management Development and Consultancy (MDC)
Digital Transformation
Strategic & Leadership in Transformation

Digital Marketing Strategy and Analytics
Create and analyse effective digital marketing strategies.
By Artan Consulting Pte. Ltd., Singapore
By Artan Consulting Pte. Ltd., Singapore

Mastering IT Administration: Building a Robust and Secure IT Environment
Advanced IT administration techniques for secure operations.
By Artan Consulting Pte. Ltd., Singapore
By Artan Consulting Pte. Ltd., Singapore

Mastering IT Infrastructure Management
Comprehensive guide to managing IT infrastructure efficiently.
By Artan Consulting Pte. Ltd., Singapore
By Artan Consulting Pte. Ltd., Singapore

Transformative DevOps: Streamline your software development process by leveraging the latest DevOps tools for improved quality and cost efficiency
Improve software development with modern DevOps tools and practices.
By Artan Consulting Pte. Ltd., Singapore
By Artan Consulting Pte. Ltd., Singapore
Digital Transformation
IT Operations & Governance

Network Defense Essentials (NDE)
The Network Defense Essentials (N|DE) covers the fundamental concepts of information security and network defense, providing a holistic overview of identification, authentication, authorization, visualization, and more.
Network Security, being a broad multitude of technologies and devices, demands solid technical and foundational
expertise to navigate the complex cybersecurity domain. EC-Council Essentials Series presents the Network Defense Essentials (N|DE), which provides a comprehensive overview of the core network security fundamentals, data security, network traffic monitoring, and more. With 11 labs simulating real-world scenarios to provide practical knowledge, the globally recognized course enables individuals to gain job-ready skills.
Network Security, being a broad multitude of technologies and devices, demands solid technical and foundational
expertise to navigate the complex cybersecurity domain. EC-Council Essentials Series presents the Network Defense Essentials (N|DE), which provides a comprehensive overview of the core network security fundamentals, data security, network traffic monitoring, and more. With 11 labs simulating real-world scenarios to provide practical knowledge, the globally recognized course enables individuals to gain job-ready skills.

Ethical Hacking Essentials (E|HE)
The Ethical Hacking Essentials (E|HE) provides learners with fundamental knowledge and skills in ethical hacking,
preparing them for real-world scenarios. The comprehensive curriculum covers information security fundamentals, threats, and countermeasures, loT attacks and countermeasures, cloud computing technologies, and more. Upon earning the E|HE certification, participants can expect to acquire the hands-on technical skills required to demonstrate their abilities as entry-level cybersecurity professionals.
preparing them for real-world scenarios. The comprehensive curriculum covers information security fundamentals, threats, and countermeasures, loT attacks and countermeasures, cloud computing technologies, and more. Upon earning the E|HE certification, participants can expect to acquire the hands-on technical skills required to demonstrate their abilities as entry-level cybersecurity professionals.

Cloud Security Essentials (C|SE)
The Cloud Security Essentials (C|SE) offers a comprehensive fundamental knowledge of cloud security. It covers essential topics such as cloud computing basics, data protection, network security, risk management, and more. The course is ideal for high school and university students as well as professionals and individuals interested in kickstarting a career in cybersecurity. The C|SE course enhances students' expertise, helping them advance their careers with a globally recognized EC-Council certification It also provides engaging lab exercises in every module to develop the hands-on skills required for students to secure cloud solutions.

SOC Essentials (S|CE)
The SOC Essentials (S|CE) course will provide candidates with the fundamental insights of SOC required to begin a career in the field. Along with comprehensive lecture videos and hands-on labs, the course will help candidates identify the various aspects of cyber threats to secure digital environments.
The S|CE program is designed to cater to varied candidates, from high school students to IT and security professionals. It
is focused on covering the key areas essential for understanding and navigating the complexities of SOC operations. Upon completion of the S|CE course, the participants will receive global recognition and certification from EC-Council, the inventor of the World's No. 1 Ethical Hacking Certification-Certified Ethical Hacker (C|EH).
The S|CE program is designed to cater to varied candidates, from high school students to IT and security professionals. It
is focused on covering the key areas essential for understanding and navigating the complexities of SOC operations. Upon completion of the S|CE course, the participants will receive global recognition and certification from EC-Council, the inventor of the World's No. 1 Ethical Hacking Certification-Certified Ethical Hacker (C|EH).

Threat Intelligence Essentials
Threat intelligence is the analysis of data connected to potential or current cyber threats that may pose risks to an organization's assets or infrastructure. It is essential because it enables organizations to understand and anticipate threats, allowing them to strengthen their defense systems, respond to incidents, and develop effective cybersecurity strategies. By leveraging threat intelligence, organizations tend to enhance their security posture and mitigate risks to stay protected against evolving cyber threats.
The Threat Intelligence Essentials course equips learners with a strong technical foundational knowledge of threat intelligence concepts and tools. It provides essential knowledge in topics like cyber threat landscape, types of threat landscape, and more preparing you for progressive career paths as a threat intelligence analyst.
The Threat Intelligence Essentials course equips learners with a strong technical foundational knowledge of threat intelligence concepts and tools. It provides essential knowledge in topics like cyber threat landscape, types of threat landscape, and more preparing you for progressive career paths as a threat intelligence analyst.

Certified Secure Computer User (C|SCU)
The purpose of the C SCU training program is to provide individuals with the necessary knowledge and skills to protect their information assets. This class will immerse students into an interactive environment where they will acquire a
fundamental understanding of various computer and network security threats such as identity theft, credit card fraud, online banking phishing scams, virus and backdoors, emails hoaxes, sex offenders lurking online, loss of confidential
information, hacking attacks and social engineering. More importantly, the skills learned from the class helps students take the necessary steps to mitigate their security exposure.
fundamental understanding of various computer and network security threats such as identity theft, credit card fraud, online banking phishing scams, virus and backdoors, emails hoaxes, sex offenders lurking online, loss of confidential
information, hacking attacks and social engineering. More importantly, the skills learned from the class helps students take the necessary steps to mitigate their security exposure.

Leading with Integrity: Ethical AI in the Singaporean Workplace
Equip leaders with the knowledge and tools to guide their teams in the responsible use of AI technologies, ensuring alignment with ethical standards, Singapore’s regulatory frameworks, and data protection mandates. This course fosters a culture of digital integrity and accountability.

Empowering the Workforce for the AI-Powered Era
Prepare employees and managers to thrive in the evolving digital workplace by understanding the roles of cybersecurity, data literacy, and AI fluency. This course enables participants to use technology securely and effectively to augment their productivity and relevance in the future of work.

Cyber-Savvy: Staying Safe in the Digital Workplace
To build strong cybersecurity habits among employees by equipping them with foundational knowledge, real-world threat awareness, and practical action steps to protect both personal and corporate digital assets.

ChatGPT for Business Professional
Leverage the power of Artificial Intelligence for your business with the Certified ChatGPT Business Professional Course. This comprehensive, hands-on program is specifically created to equip you with the knowledge and skills needed to use ChatGPT effectively, transforming the way you work.
In today’s digital world, ChatGPT for business is essential. This course empowers you to leverage ChatGPT for streamlined operations, enhanced productivity, and innovation. You’ll gain practical skills to integrate ChatGPT into daily workflows, from automating tasks to generating high-impact content. Apply ChatGPT in your business processes for growth and success.
In today’s digital world, ChatGPT for business is essential. This course empowers you to leverage ChatGPT for streamlined operations, enhanced productivity, and innovation. You’ll gain practical skills to integrate ChatGPT into daily workflows, from automating tasks to generating high-impact content. Apply ChatGPT in your business processes for growth and success.

AI-3025 Work Smarter with AI
Microsoft Copilot is an AI-powered assistant that you can use for personal projects and work. In this two-hour activity-based course, you will learn how to describe Microsoft Copilot and Microsoft 365 Copilot, identify tasks with which Copilot can assist, describe how Copilot works, and write effective prompts for Copilot.

CompTIA AI Essentials
CompTIA AI Essentials offers an introduction to the world of artificial intelligence, equipping learners with the knowledge and skills to thrive in an AI-driven landscape. Learners will gain a solid understanding of the AI landscape, exploring its definition, evolution, and the various types of AI that are transforming industries.
The course dives into practical AI applications, demonstrating how AI can enhance productivity, creativity, and decision-making in business settings. Learners will also uncover the potential of Generative AI, discovering its capabilities in creating text, audio, and images, and learning how to select the right tools for specific tasks. Additionally, the course addresses the intersection of AI and cybersecurity, highlighting potential threats and navigating the legal and privacy challenges associated with AI.
By completing CompTIA AI Essentials, learners will futureproof their careers, acquiring the skills and insights needed to stay ahead in a rapidly evolving job market where AI plays a pivotal role.
The course dives into practical AI applications, demonstrating how AI can enhance productivity, creativity, and decision-making in business settings. Learners will also uncover the potential of Generative AI, discovering its capabilities in creating text, audio, and images, and learning how to select the right tools for specific tasks. Additionally, the course addresses the intersection of AI and cybersecurity, highlighting potential threats and navigating the legal and privacy challenges associated with AI.
By completing CompTIA AI Essentials, learners will futureproof their careers, acquiring the skills and insights needed to stay ahead in a rapidly evolving job market where AI plays a pivotal role.

CompTIA A+
If you are ready for a career as an entry-level information technology (IT) professional or computer service technician, the CompTIA A+ course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer (PC) software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on PCs, digital devices, and operating systems. This course also provides the background knowledge and skills you will require to be a successful A+ technician.

CompTIA Network+ (SF)
In this 5-day course, participants will equip with knowledge and understanding of networking concepts and acquire skills to prepare for a career in network support or administration.

Certified Ethical Hacker [CEH] (SF)
Certified Ethical Hacker (CEH) is the world’s most advanced certified ethical hacking course that covers core Domains of Cybersecurity and has global recognition and Accreditations while offering a higher employability rate.
The latest version of CEH v13 from EC-Council, are equipped with AI-powered tools and techniques to identify, exploit, and secure vulnerabilities in systems and networks.
The C|EH v13 not only provides extensive hands-on coverage but also integrates AI into all five phases of ethical hacking:
- Reconnaissance
- Scanning
- Gaining Access
- Maintaining Access
- Clearing Tracks
The latest version of CEH v13 from EC-Council, are equipped with AI-powered tools and techniques to identify, exploit, and secure vulnerabilities in systems and networks.
The C|EH v13 not only provides extensive hands-on coverage but also integrates AI into all five phases of ethical hacking:
- Reconnaissance
- Scanning
- Gaining Access
- Maintaining Access
- Clearing Tracks

Network Defender (SF)
The Cloud Security Essentials (C|SE) offers a comprehensive fundamental knowledge of cloud security. It covers essential topics such as cloud computing basics, data protection, network security, risk management, and more. The course is ideal for high school and university students as well as professionals and individuals interested in kickstarting a career in cybersecurity. The C|SE course enhances students' expertise, helping them advance their careers with a globally recognized EC-Council certification It also provides engaging lab exercises in every module to develop the hands-on skills required for students to secure cloud solutions.

MD-102 Microsoft 365 Endpoint Administrator
In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.

AZ-900 Microsoft Azure Fundamentals
This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools.

AI-900 Microsoft Azure AI Fundamentals
This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. The course is designed as a blended learning experience that combines instructor-led training with online materials on the Microsoft Learn platform (https://azure.com/learn). The hands-on exercises in the course are based on Learn modules, and students are encouraged to use the content on Learn as reference materials to reinforce what they learn in the class and to explore topics in more depth.

MS-4004 Empower your workforce with Microsoft 365 Copilot Use Cases
This one-day course is divided into two parts: Getting Started with Microsoft 365 Copilot and Empower Your Workforce with Microsoft 365 Copilot Use Cases. The first part introduces Copilot, showing how to integrate it within Microsoft 365 apps, optimize usage, create effective prompts, and expand its capabilities.
The second part includes hands-on exercises across seven use cases: Executives, Sales, Marketing, Finance, IT, HR, and Operations. It focuses on applying Copilot in apps like Word, PowerPoint, and Outlook to complete common business tasks.
The second part includes hands-on exercises across seven use cases: Executives, Sales, Marketing, Finance, IT, HR, and Operations. It focuses on applying Copilot in apps like Word, PowerPoint, and Outlook to complete common business tasks.

MS 4018 Draft, analyze, and present with Microsoft 365 Copilot
This course directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Copilot Chat and discusses the difference between work and web grounded data.

CompTIA Cloud Essentials+
This course will teach you the knowledge and skills required to make clear and conscious decisions about cloud technologies You will learn to understand what cloud computing means from a business and technical perspective by evaluating business use cases, and also to comprehend what is involved with using the cloud and the financial impact of deploying to and governing the cloud. You can also take this course to prepare for the CompTIA Cloud Essentials+ certification examination.

ITIL® Foundation Certificate in Service Management (SF)
ITIL® is the leading IT Service Management (ITSM) framework in the world. This course provides learners with an understanding of the ITIL® 4 Service Management framework and how it has evolved to incorporate modern technologies and ways of working. The content serves as a reference guide for practitioners in their work, further studies, and professional development. It also helps learners prepare for the ITIL® 4 Foundation Exam.

Excel 2019: Level 1
This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.

Excel 2019: Level 2
This course builds upon the foundational knowledge presented in the Microsoft Office Excel 2019-Level 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding or organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level manipulation.
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
This course covers MOS Program exam objectives to help you prepare for the Excel Associate (Office 365 and Office 2019): Exam MO-200 and Excel Expert (Office 365 and Office 2019): Exam MO-201 certifications.
Digital Transformation
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